ARTIFICIAL INTELLIGENCE & DIGITAL SUPPLY CHAIN (AI):

For years Information Systems have played a major role in Supply Chains success. Digitalization, End-to-End Visibility and Artificial Intelligence tools are now boosting performance and asking for investments and new skills.

AI-1 AI in Supply Chains AI is on the hype, but it is among us since last century. What new advantages we can get using AI now? Here are first-hand experience from Leaders in AI in SCM implementation. This panel session touches all new applications of AI to supply chain management actually working in large multinationals as Nestlé and Campari and in SMBs. Panelists will talk about their applications, results, pros & cons. Paul Lammers, Head of Operations, Nestlé Italiana; Oscar Diaz, Senior Director Supply Chain Planning Americas, Campari Group; Maria J. Marti, CEO, ZeroError; Christophe Poitrineau, Supply Chain Director, Metro AG. Igino Colella moderates this rich panel discussion.

AI-2 AI in Supply Chains - current Reality and Outlook Discussion on the reality of AI in Supply Chains. ML/AI, GenAI and Agentic AI solutions in Supply Chain across Planning and Logistics (use cases implemented in Demand Forecasting, Logistics Control Tower, Material Risk AI etc.,), sharing valuable lessons learned and real-life experiences. Sunil Kumar M A, Supply Chain Transformation Lead, Genpact

AI-3 How a Leading CPG Company Uses AI to Avoid Wrong Decision Making After implementing S4, a leading CPG company faced challenges due to inaccurate master data, a complex supply chain, and an unstable organizational structure, leading to erroneous MRP buy plans and excess inventory. Despite efforts to revamp MRP processes and introduce new controls, the issues persisted, resulting in inefficiencies and late error detection. The company then adopted ZeroError.ai, which quickly began identifying critical errors and filtering out false positives in MRP messages. This AI-driven approach reduced overordering and timing errors, leading to a 27% reduction in inventory levels within four months. The pilot was then expanded to three additional manufacturing sites. Oscar Diaz, Senior Director Supply Chain Planning Americas, Campari Group; Maria J. Marti, CEO, ZeroError

AI-4 Leveraging AI to Overcome Global Supply Chain Challenges: Strategies for Executives Suzanne Richer, Managing Director, Supply Network Consulting Group In this session, we’ll uncover how AI is revolutionizing global supply chains by tackling the most pressing challenges companies face today. From navigating regulatory complexities to meeting the growing demands for agility, sustainability, and transparency, AI is emerging as a game-changer.

Tailored for executives, this presentation will provide actionable insights on crafting an AI strategy that not only aligns with your business objectives but also ensures compliance with evolving global regulations and industry standards. Key Takeaways:

• Understanding the key regulatory challenges in global supply chains and how AI can support compliance and risk management.
• How AI can optimize operational efficiency in global supply chains by predicting demand, improving inventory management, and enhancing logistics.
• The importance of a cohesive AI strategy: How to integrate AI into your supply chain while ensuring a sustainable, scalable approach.
• Best practices for executives in implementing AI tools, ensuring ROI, and fostering cross-functional collaboration within the organization to drive innovation.

AI-5 SAP Business AI for supply chain. Build a more agile, resilient, and customer-centric supply chain with AI In a world driven by technology, SAP invites you to reimagine your supply chain through the power of real-time data, AI, and seamless integration across your supply chain and ecosystem. Unlock the power of your supply chain to become the strategic asset that drives resilience, innovation and differentiation. Join us to discover how SAP Supply Chain Management (SCM) solutions leverage AI to transform companies with optimized processes, strategic growth, and enhanced operational efficiency. Giacomo Coppi, Head of Supply Chain Management, SAP Italia; Carlo Nigri, SCM Solution Advisor Manager EMEA, SAP __

AI-7 Regaining momentum in large digital supply chain transformation through digital accelerators (light digital tools) and future-fit Organization In today’s volatile and complex environment, large-scale digital supply chain transformations can stall, as organizations struggle with balancing long-term vision and immediate impact. This session explores how a global CPG leader, Danone, is regaining momentum in its transformation journey through digital accelerators - lightweight digital tools that deliver quick wins - and a future-fit supply chain organization. Discover how digital accelerators are used not as standalone solutions, but as catalysts to build capabilities, drive user adoption, and unlock immediate business value. Learn how Danone reimagines its organizational structure, creating the roles and capabilities necessary to sustain transformation over the long term while maintaining the agility to adapt and scale. Attendees will gain insights into: • How to integrate digital accelerators within a broader transformation roadmap to deliver visible change. • The role of a future-fit organization, with the right talent, governance, and operating model, to sustain and amplify digital transformation. • Real-world lessons from Danone’s journey, including overcoming challenges and scaling impact. Andrea Roccato, Digital Solutions Director, Danone; Tim Reuschlein, Vice President Supply Chain Consulting, Genpact

AI-8 Leveraging AI and Big Data Analytics Across Overall Supply Chain Process This presentation shows AI and big data analytical application in the whole supply chain process. The application ‘check’ is based on the training of CSCMP Supply Chain Process Standard to a special application set up in ChatGPT. The output is proved to be feasible, satisfies the fundamental rules and standard, and can act as the updated supply chain process standard. The test with ChatGPT reveals AI’s capacity for wide integration of impact factors across the supply chain, especially those traditionally seen as externalities in analytical models. Charles Guowen Wang, Executive Director, China Development Institute; Alejandro Morales, Vice President, Innovative Development Institute; Rodolfo Hernandez Casanova, Head Sustainable Transport Solutions & Institutional Relations, Scania Mexico

AI-9 Pandemic-Driven Disruption to Predictive Intelligence: Transforming Supply Chains with data During the height of the COVID-19 pandemic pharmaceutical supply chain experienced critical shortages of essential medications due to erratic demand patterns, upstream disruptions, and limited visibility across global suppliers. Traditional forecasting tools proved inadequate in addressing real-time uncertainty and lacked alignment with operational realities on the ground. To address the crisis, we applied a design thinking framework to reframe the problem through the lens of patients, planners, and logistics operators. By conducting stakeholder interviews, process mapping, and empathy-based workshops, we identified friction points across forecasting, allocation, and escalation workflows. This approach enabled us to co-design a new system that combined business constraints with user needs—bridging the gap between analytics and decision-making. Design thinking was pivotal in aligning advanced analytics with frontline needs. By starting with user pain points and rapidly iterating, we created a scalable, trusted solution that proved resilient under pressure. In regulated industries like pharma, human-centered design unlocks the full potential of AI by enabling adoption, transparency, and impact. Raj Mahalingam, Data Science and Supply Chain Innovation, Intel Corporation

AI-10 Quantum Computing and Supply Chain impacts As global supply chains face mounting complexity — from geopolitical disruption to rising customer expectations — traditional tools are reaching their limits. Quantum computing is no longer theoretical; it’s a game-changer with the power to revolutionise how supply chains are designed, optimised, and led. The session begins with a strategic overview by the Chrisoula Papadopoulou, framing the role and value of quantum computing in the context of today’s supply chain challenges and tomorrow’s opportunities. IBM will then showcase its latest quantum breakthroughs, demonstrating how this powerful technology can enable real-time decision-making, ultra-efficient logistics, and predictive resilience far beyond current capabilities. The session will wrap up with a focused expert discussion and a dynamic audience Q&A offering senior leaders actionable insight on enterprise readiness, adoption roadmaps, and how to translate quantum capabilities into measurable business impact. A discussion on edge technology developments among Scientists and Managers, lead by Chrisoula Papadopoulou, President, CSCMP Benelux, with Davide Moretti, Quantum Ambassador,IBM

AI-11 AI e Distribuzione Healthcare: Innovazione, Sfide e Opportunità L'Intelligenza Artificiale sta rivoluzionando la distribuzione di farmaci, dispositivi medici, nutraceutici e cosmetici, un settore che rappresenta un anello fondamentale nella filiera healthcare. Per garantire il rifornimento continuo a farmacie, ospedali e pazienti, le aziende del comparto offrono servizi logistici avanzati e in continua evoluzione, operando in un ecosistema caratterizzato da standard elevati di sicurezza e conformità. L’integrazione dell’AI in questo settore promette di migliorare l’efficienza operativa dei processi aziendali e supportare le imprese nel mantenimento di alti standard qualitativi, ma ciò potrà accadere solo a fronte di un’ottimizzazione della gestione dei dati e di un rafforzamento della collaborazione tra gli attori della filiera. Con questi obiettivi ASSORAM e ENIA hanno avviato una partnership mirata ad accrescere le competenze specifiche del comparto distributivo sul tema e ad approfondire il complesso equilibrio tra innovazione e regolatorio in un comparto altamente normato. Mila De Iure, Direttore Generale, ASSORAM; Valeria Lazzaroli, Chairperson, ENIA - Ente Nazionale Per L’Intelligenza Artificiale; Alfredo Sassi, Vicepresidente, ASSORAM.

AI-12 Driving value from revenue producing assets (AI powered planning & execution) A Masterclass on moving asset-heavy services from cost to profit center based on Genpact’s use cases of driving integrated planning & execution powered by AI covering various industry cases from managing large scale power grids to customer-facing assets of a global beverage company. A case study shows how a business model transformation turned into unlocking high-margin revenue and to achieve a competitive advantage in the market to serve field assets using an end-end embedded AI platform. Alexander Suessmilch, Supply Chain Management Field Assets & Services Lead, Genpact